The following Terms and Conditions of Asbestos Certificates are a set of obligations put forth by WorkSafeBC’s Asbestos Certification Program that must be met by the certificate holder.
Additionally, by enrolling in a training course, the participant agrees to the following Terms and Conditions of the Asbestos Training Institute (ATI):
The exam fee is included in the course tuition. The exam is “open book” and participants will have access to the “Safe Work Practises for Handling Asbestos (2023) WorkSafeBC publication during the examination process. The exam is 60 minutes and invigilated by the the instructor. No smart phones may be used during the exam. A pass of 80% or greater is required. Hard copy exams will be marked by the instructor immediately upon submission to instructor. On-line exams are scored and unavailable for review prior to exam re-take. Should the participant not pass, an exam re-take can be scheduled 24 hours after the preceding exam date/time. A $50 re-take fee is payable to The Asbestos Training Institute and an agreeable date/time can be scheduled by the participant and instructor.
Exam results for each participant will be stored on the Asbestos Training Institute’s secure Microsoft SharePoint and exams and results will be sent to 24 hours after the exam date.
Training course and exam dates will be documented and tracked by The Asbestos Training Institute (ATI). Certificates will be issued directly by WorkSafeBC. It is up to the individual participant and participant’s employer to ensure training certificates are up-to-date and current. Replacement certificates or cards if lost, are issued by WorkSafeBC and fees may apply.
To promote self-directed learning and accountability, all participants must complete all course requirements as outlined in the course syllabus to receive a certificate of completion. No refund will be granted if the participant fails to complete all course requirements.
If the participant does not attempt any of the course activities or withdraws from the course more than 7 business days after registering for a course, no refund will be made.
The Asbestos Training Institute does not allow extensions of deadlines for course requirement completion; it is the responsibility of participants, when registering for a course, to be fully aware of their ability to meet course expectations and deadlines.
If you are unable to complete the course due to extenuating circumstances, i.e medical leave or family emergency, please contact your instructor to discuss the possibility of joining a future course date.
No Shows: A participant who registers for a training course but does not attend the training course and/or engages with the course content.
A passing score of 80% is required to receive certification for any level. A re-examination fee of $50 is payable to the Asbestos Training Institute should the participant fail the exam and require a re-test. Re-examination dates must be coordinated with the trainer at a future date convenient to the instructor and within 30 days of course completion.
Schedule: The date(s) of training course(s) are determined by the instructor’s availability and enrolment dates may be posted on www.asbestostraininginstitute.ca or by emailing info@asbestostraininginstitute.ca. The Asbestos Training Institute reserves the right to cancel, reschedule and adjust future training course dates.
It is very important that our trainers start training courses on time. Hence, the trainer is free to close admittance to training courses 45 minutes after starting. Late arrivals may not be admitted and may not be entitled to their certificate of completion.
A full refund will be given up to 7 business days prior to the training course’s start date.
A worker's training is re-validated every three (3) years with a refresher training course that is shorter in length and reviews important course materials and identifies any changes in legislation or regulation that may affect one’s work.
The training program will include methods to evaluate whether key concepts have been understood by the learner, using a variety of evaluation methods that are appropriate to the learning outcomes, including:
External complaints about a course may be initiated by evaluation form, verbal dialogue, e-mail, and phone call to any staff member. Complaints will be assessed in a timely manner by Management to determine their validity. Validated complaints shall be handled in a professional and confidential manner by the instructor, manager or owner depending on the nature of the matter. Customers shall be informed when the resolution has been determined for the problem identified. Customer information, nature of the complaint, corrective or preventive action implements, and changes resulting from the action shall be documented on a Record of Complaint form and logged internally.
In all cases of disagreements between instructional staff and participants, the preferred course of action is for the participant to raise the concern directly with the instructor who is obligated to listen to the concern and provide a timely, respectful response. If this response is not acceptable to the student, then the process described below should be followed. Appeals on grading the exam are not handled by the training provider. This would be directly with WorkSafeBC Asbestos Certification Program certification@worksafebc.com.